Your Bespoke Shopping Experience

Feeling special and unique is a luxury we all deserve. Whether you know exactly the Rolex model you want or you simply need our guidance into the Rolex universe, we are more than happy to offer you that through a tailored experience, dedicated solely to you.

Moreover, the safety of our clients and employees as well, continues to be our top priority.

Thus, we have implemented an appointment only in-store approach for our customers, a policy that showed us how a private Rolex journey can be built.

It is the perfect way for us to make sure we meet the needs of each customer, to make them feel special and to ultimately change a simple visit into an unforgettable experience.

Book your appointment today and we will make sure to welcome you into the Rolex universe.

Bookings for your appointment are available by phone only

ROLEX
JW MARRIOTT BOUTIQUE
+40 21 403 31 43
ROLEX
PRIMAVERII BOUTIQUE
+40 31 425 34 31
ROLEX
SERVICE CENTER
+40 21 403 31 42

The Appointment Policy

We trust that each customer entering our doors will truly treasure our guidance and creation of the perfect Rolex experience.

The First Step

The journey into the Rolex universe is ready to begin.

We invite you to contact us via phone and a member of our team will gladly assist you in scheduling a visit in one of our boutiques or at our service center, not without asking several questions regarding your needs and preferences, all meant to better help us create the perfect tailor made visit you can possibly have.

We will do our best to help you find the preferred time and date for your appointment and we will make sure we welcome you completely prepared.

Your Visit

As Official Rolex Retailers, we are proud to be the sole representatives of the brand in Romania and we thrive each day to keep the highest standards of quality and satisfaction that customers expect.

The journey into the Rolex universe begins when you enter the doors of our boutiques and will stay with you as an unforgettable experience like no other. We are at your service to help you choose the Rolex watch that best suits and we are totally dedicated to you during your visit, while respecting all necessary safety measures imposed by the current situation.

A Choice For a Lifetime

As your Rolex experience unfolds, a member of our team will guide you throughout each step and will help you find your perfect timepiece.

Whether you are sure of your choice beforehand or you need to be assisted with our advice, we will put our best knowledge in serving your best interests.

Official Rolex Retailers have the expertise and tools in-store in order to help you in both finding the most suitable timepiece for you, but also in preparing it for you to wear.

“Having a true tailor made private Rolex experience, has enriched the beginning of my journey with the brand and has created a wonderful memory that I will treasure for a lifetime.”

“Chronolink is a company that has extraordinary people – very warm and with a smile on their face, professional attitude and great conversation partners.”

“Chronolink is the place that manages to embody the Rolex spirit to its highest standards”

Safety Measures

All areas of our boutiques and service center are cleaned and sanitized regularly and between all appointments.

Our staff will constantly wear a mask during your visit, while paying attention to a proper distance kept for your personal comfort.

Please be so kind as to wear a mask as well during your appointment, for both your safety and that of our team.

Gloves are worn by all of our team members while handling timepieces.

F.A.Q.

Your bespoke Rolex experience is ready to begin.

How do I make the appointment?

Scheduling is possible via phone at the contact number assigned to each location, as it is necessary for us to have a previous short conversation with you, regarding your needs and expectations.

What is the length of my appointment?

In order to dedicate ourselves fully to your needs, you have one hour just for yourself in which our team will strive to offer you the most pleasant visit.

How many people can I bring with me?

We can accommodate a number of maximum 3 persons.

How can I reschedule an appointment?

Cancelling or rescheduling your appointment can only be made by phone.

Can I arrive before the settled time and browse through the store?

We advise you to arrive at the exact time of your scheduled visit, as time for cleaning and preparation is required between appointments.

CHRONOLINK

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Please see our Appointment Policy - Your Bespoke Shopping Experience
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